---
title: Acceptable Use Policy
description: This acceptable use policy sets out a list of acceptable and unacceptable conduct for our Services.
---

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  ### Built for experience operators who want more guests.
  
  Boat tours, escape rooms, and beyond. Fotaflo helps turn guest memories into more reviews, referrals, and repeat bookings.
  
  
  
  [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software?hsLang=en-ca) [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software?hsLang=en-ca) [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform?hsLang=en-ca) [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software?hsLang=en-ca) [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software?hsLang=en-ca) [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform?hsLang=en-ca) [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app?hsLang=en-ca) [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software?hsLang=en-ca)
  
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  ### Advice and tools for operators who want to grow smarter.
  
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## By Role

### Built for the people who shape every guest experience.

From owners to guides, Fotaflo helps your team capture memories, save time, and keep guests talking after the experience ends.

- [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides?hsLang=en-ca)
- [Operations](https://www.fotaflo.com/by-role/operations-manager?hsLang=en-ca)
- [Marketing](https://www.fotaflo.com/by-role/marketing-manager?hsLang=en-ca)
- [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation?hsLang=en-ca)
- [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner?hsLang=en-ca)

Looking for your role?

Explore how Fotaflo supports each part of your team, from operations to guest-facing staff.

## By Industry

### Built for experience operators who want more guests.

Boat tours, escape rooms, and beyond. Fotaflo helps turn guest memories into more reviews, referrals, and repeat bookings.

- [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software?hsLang=en-ca)
- [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software?hsLang=en-ca)
- [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform?hsLang=en-ca)
- [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software?hsLang=en-ca)
- [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software?hsLang=en-ca)
- [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform?hsLang=en-ca)
- [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app?hsLang=en-ca)
- [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software?hsLang=en-ca)

Not seeing your business?

If you run an experience business, there is a strong chance Fotaflo fits.

## Resources

### Advice and tools for operators who want to grow smarter.

Browse practical guides, customer stories, and memory marketing ideas built for busy experience teams.

- [Testimonials](https://www.fotaflo.com/testimonials?hsLang=en-ca)
- [Features](https://www.fotaflo.com/features?hsLang=en-ca)
- [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more?hsLang=en-ca)
- [Frequently asked questions](https://www.fotaflo.com/faq?hsLang=en-ca)
- [Blog](https://www.fotaflo.com/blog?hsLang=en-ca)
- [About Fotaflo](https://www.fotaflo.com/about-fotaflo?hsLang=en-ca)

Need a starting point?

Choose the resource that matches your next challenge and get moving faster.

[Sign In](https://app.fotaflo.com/sign-in) [Book a Demo](https://www.fotaflo.com/book-a-demo?hsLang=en-ca)

# Acceptable use policy

![View of an empty lake](https://www.fotaflo.com/hs-fs/hubfs/Internal%20Photos/IMG_20170813_161316.jpg?width=1200&height=675&name=IMG_20170813_161316.jpg)

Last Updated: **April 11, 2018**

This acceptable use policy ("**Acceptable Use Policy**") sets out a list of acceptable and unacceptable conduct for our Services. If we believe a violation of the policy is deliberate, repeated or presents a credible risk of harm to other users, our customers, the Services or any third parties, we may suspend or terminate your access. This policy may change as Fotaflo grows and evolves, so please check back regularly for updates and changes. Capitalized terms used below but not defined in this policy have the meaning set forth in the [Terms of Use](https://www.fotaflo.com/legal/terms-of-use-0?hsLang=en-ca).

### Do:

- comply with all Terms of Use, including the terms of this Acceptable Use Policy;
- comply with all applicable laws and governmental regulations, including, but not limited to, all intellectual property, data, privacy, and export control laws, and regulations promulgated by any government agencies, including, but not limited to, the U.S. Securities and Exchange Commission, and any rules of any national and other securities exchanges;
- upload and disseminate only User Data to which you own all required rights under law and under contractual and fiduciary relationships (such as proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) and do so only consistent with applicable law;
- use commercially reasonable efforts to prevent unauthorized access to or use of the Services;
- keep passwords and all other login information confidential;
- monitor and control all activity conducted through your account in connection with the Services;
- promptly notify us if You become aware of or reasonably suspect any illegal or unauthorized activity or a security breach involving your accounts or teams, including any loss, theft, or unauthorized disclosure or use of a username, password, or account; and
- comply in all respects with all applicable terms of the third party applications, including any that You elect to integrate with the Services that you access or subscribe to in connection with the Services.

### Do Not:

- permit any third party that is not a User to access or use a username or password for the Services;
- share, transfer or otherwise provide access to an account designated for you to another person;
- use the Services to store or transmit any User Data that may infringe upon or misappropriate someone else's trademark, copyright, or other intellectual property, or that may be tortious or unlawful;
- upload to, or transmit from, the Services any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component or a technology that unlawfully accesses or downloads content or information stored within the Services or on the hardware of Fotaflo or any third party;
- attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate, or disrupt the features, functionality, integrity, or performance of the Services (including any mechanism used to restrict or control the functionality of the Services), any third party use of the Services, or any third party data contained therein (except to the extent such restrictions are prohibited by applicable law);
- attempt to gain unauthorized access to the Services or related systems or networks or to defeat, avoid, bypass, remove, deactivate, or otherwise circumvent any software protection or monitoring mechanisms of the Services;
- access the Services in order to build a similar or competitive product or service or copy any ideas, features, functions, or graphics of the Services;
- use the Services in any manner that may harm minors or that interacts with or targets people under the age of thirteen;
- impersonate any person or entity, including, but not limited to, an employee of ours, an “Administrator”, an “Owner”, or any other User, or falsely state or otherwise misrepresent your affiliation with a person, organization or entity;
- access, search, or create accounts for the Services by any means other than our publicly supported interfaces (for example, "scraping" or creating accounts in bulk);
- send unsolicited communications, promotions or advertisements, or spam;
- send altered, deceptive or false source-identifying information, including "spoofing" or "phishing";
- abuse referrals or promotions to get more credits than deserved;
- sublicense, resell, time share or similarly exploit the Services;
- access or use the Services on behalf of, or for the benefit of, any business that acquire patents from third parties and seek to generate revenue by asserting them against alleged infringers ("**Patent Assertion Entity**").
- use contact or other user information obtained from the Services (including email addresses) to contact Users outside of the Services without their express permission or authority or to create or distribute mailing lists or other collections of contact or user profile information for Users for use outside of the Services; or
- authorize, permit, enable, induce or encourage any third party to do any of the above.

### Contacting Fotaflo

Please also feel free to contact us if you have any questions about Fotaflo's Acceptable Use Policy. You may contact us at support@fotaflo.com or at our mailing address below:

O’Grady Productions Inc.  
2432 Pinegrove Rd  
Delhi, ON  
N4B 2E6

## Book a Free Demo

Seeing is believing. Not sure if we're a good fit? Get a 1-on-1 demo of Fotaflo's simple and easy photo marketing solution.

[Book a Demo](https://www.fotaflo.com/book-a-demo?hsLang=en-ca)

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## By Role

- [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides?hsLang=en-ca)
- [Operations](https://www.fotaflo.com/by-role/operations-manager?hsLang=en-ca)
- [Marketing](https://www.fotaflo.com/by-role/marketing-manager?hsLang=en-ca)
- [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation?hsLang=en-ca)
- [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner?hsLang=en-ca)

## By Industry

- [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software?hsLang=en-ca)
- [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software?hsLang=en-ca)
- [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform?hsLang=en-ca)
- [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software?hsLang=en-ca)
- [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software?hsLang=en-ca)
- [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform?hsLang=en-ca)
- [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app?hsLang=en-ca)
- [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software?hsLang=en-ca)

## Resources

- [Testimonials](https://www.fotaflo.com/testimonials?hsLang=en-ca)
- [Features](https://www.fotaflo.com/features?hsLang=en-ca)
- [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more?hsLang=en-ca)
- [Frequently asked questions](https://www.fotaflo.com/faq?hsLang=en-ca)
- [Blog](https://www.fotaflo.com/blog?hsLang=en-ca)
- [About Fotaflo](https://www.fotaflo.com/about-fotaflo?hsLang=en-ca)

## Quick Links

- [Integrations](https://www.fotaflo.com/integrations?hsLang=en-ca)
- [Pricing](https://www.fotaflo.com/pricing?hsLang=en-ca)

## Contact Information

**General:  **[Contact Us](https://www.fotaflo.com/contact%20us)   
**Phone:  **[1-855-368-2123](tel:+18553682123)

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```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "logo" : "https://www.fotaflo.com/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png",
  "name" : "Fotaflo",
  "url" : "https://www.fotaflo.com"
}
```

```json
{
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  "@type" : "WebSite",
  "name" : "Fotaflo",
  "potentialAction" : {
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    "target" : "https://www.fotaflo.com/search-results?term={term}&type=LANDING_PAGE&type=BLOG_POST"
  },
  "url" : "https://www.fotaflo.com"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "BreadcrumbList",
  "itemListElement" : [ {
    "@type" : "ListItem",
    "item" : "https://www.fotaflo.com/",
    "name" : "Home",
    "position" : 1
  }, {
    "@type" : "ListItem",
    "item" : "https://www.fotaflo.com/legal",
    "name" : "Legal",
    "position" : 2
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    "@type" : "ListItem",
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    "name" : true,
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}
```