The biggest hurdle managers face is the "I don't have time" myth. As we gear up for the season, it’s time to change the narrative: your guides are already taking photos—they’re just doing it on the guest’s phone.
When a guide uses a guest’s phone, the business loses the lead, the guest loses a high-quality delivery, and the guide loses a trackable "Thank You" moment. Use this spring training to refocus your team using the G.E.T. method.
To eliminate "camera fatigue," tell your guides they don't need to capture 100 photos. They just need to G.E.T. the essentials:
Remind your staff that using the Fotaflo app is actually faster than fumbling with five different locked iPhones. By taking one high-quality photo and distributing it via Fotaflo, they save minutes at every stop—minutes that can be spent engaging with the group or staying on schedule.
If you offer bonuses for Google or TripAdvisor reviews, make the "Thank You" video a requirement. A personalized video delivered through Fotaflo creates a human connection that a text message can't match. When a guest sees their guide's face thanking them alongside their cherished memories, they are 3x more likely to leave that 5-star review.
Manager Toolkit: