--- title: The best way to collect customer contact information. description: Learn how Fotaflo simplifies the collection of customer contact information for experiential businesses, empowering direct customer relationships and loyalty. Take control and drive repeat business with ease. image: https://www.fotaflo.com/hubfs/Family%20of%20four%20having%20fun%20at%20the%20beach.jpeg --- [Skip to content](https://www.fotaflo.com/blog/the-easy-way-to-collect-customer-contact-information#main-content) [![Fotaflo Logo 300w cropped](https://www.fotaflo.com/hs-fs/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png?width=300&height=122&name=Fotaflo%20Logo_300w-cropped.png "Fotaflo Logo 300w cropped")](https://www.fotaflo.com/) - By Role ### Built for the people who shape every guest experience. From owners to guides, Fotaflo helps your team capture memories, save time, and keep guests talking long after the tour ends. 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[Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software) [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software) [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform) [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software) [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software) [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform) [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app) [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software) Not seeing your business? If you run an experience business, there is a strong chance Fotaflo fits. Book a demo to learn more. [Book a Demo](https://www.fotaflo.com/book-a-demo) - [Integrations](https://www.fotaflo.com/integrations) - Resources ### Advice and tools for operators who want to grow smarter. Browse practical guides, customer stories, and memory marketing ideas built for busy experience teams. [Testimonials](https://www.fotaflo.com/testimonials) [Features](https://www.fotaflo.com/features) [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more) [Frequently asked questions](https://www.fotaflo.com/faq) [Blog](https://www.fotaflo.com/blog) [About Fotaflo](https://www.fotaflo.com/about-fotaflo) Need a starting point? Start with the resource that matches your next challenge, then put it to work in your business. [Book a Demo](https://www.fotaflo.com/book-a-demo) - [Pricing](https://www.fotaflo.com/pricing) [Sign In](https://app.fotaflo.com/sign-in) [Book a Demo](https://www.fotaflo.com/book-a-demo) Toggle menu - By Role - By Industry - [Integrations](https://www.fotaflo.com/integrations) - Resources - [Pricing](https://www.fotaflo.com/pricing) ## By Role ### Built for the people who shape every guest experience. From owners to guides, Fotaflo helps your team capture memories, save time, and keep guests talking after the experience ends. - [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides) - [Operations](https://www.fotaflo.com/by-role/operations-manager) - [Marketing](https://www.fotaflo.com/by-role/marketing-manager) - [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation) - [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner) Looking for your role? Explore how Fotaflo supports each part of your team, from operations to guest-facing staff. ## By Industry ### Built for experience operators who want more guests. Boat tours, escape rooms, and beyond. Fotaflo helps turn guest memories into more reviews, referrals, and repeat bookings. - [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software) - [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software) - [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform) - [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software) - [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software) - [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform) - [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app) - [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software) Not seeing your business? If you run an experience business, there is a strong chance Fotaflo fits. ## Resources ### Advice and tools for operators who want to grow smarter. Browse practical guides, customer stories, and memory marketing ideas built for busy experience teams. - [Testimonials](https://www.fotaflo.com/testimonials) - [Features](https://www.fotaflo.com/features) - [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more) - [Frequently asked questions](https://www.fotaflo.com/faq) - [Blog](https://www.fotaflo.com/blog) - [About Fotaflo](https://www.fotaflo.com/about-fotaflo) Need a starting point? Choose the resource that matches your next challenge and get moving faster. [Sign In](https://app.fotaflo.com/sign-in) [Book a Demo](https://www.fotaflo.com/book-a-demo) # The best way to collect customer contact information. June 6, 2024 ![\The best way to collect customer contact information.\](https://www.fotaflo.com/hs-fs/hubfs/Family%20of%20four%20having%20fun%20at%20the%20beach.jpeg?width=1200&height=900&name=Family%20of%20four%20having%20fun%20at%20the%20beach.jpeg) Creating an appealing incentive and streamlining the process for customers to share their direct contact information has always been a challenge for tour operators. But fear not, Fotaflo offers a game-changing solution for any experiential business. By providing cherished photo and video memories as the incentive, our innovative system effortlessly collects customer details through a simplified and self-serve process. Now available in our iOS and Android app, you can easily add new customer contact information directly in the mobile app...   ...That's not all though... ### Let your customers enter their own contact information. What's better than an easy way to add customer information in the app? Letting your customers enter their own contact information! Simply have one or more customers scan the QR code and they will be sent to a form to add their own details.   > Even better, every customer can pass on the QR code to others, so you can focus on getting ready to provide an amazing experience worth remembering.   ### Take Control of Your Customer Relationships and Reduce Reliance on OTAs Online travel agencies and Google are great for bringing in new business. But relying on them too heavily means you lose control over the customer experience and relationship. Are you tired of relying on online travel agencies and other third parties to bring in customers? Want to build direct relationships with your guests that drive repeat business and referrals? It's time to take back control. Memory marketing empowers you to create experiences so remarkable that guests can't help but book with you directly, rave about you to their friends, and come back for more. By having your customers enter their own contact information in order to receive photo and video memories, you're able to reach them directly in future marketing campaigns. Ready to reduce your reliance on third parties and build a loyal customer base? Get started with Fotaflo today and turn one-time customers into lifelong fans and advocates. [Return to Blog](https://www.fotaflo.com/blog) ## Share this post [mailto:?subject=The+best+way+to+collect+customer+contact+information.&body=https%3A%2F%2Fwww.fotaflo.com%2Fblog%2Fthe-easy-way-to-collect-customer-contact-information](mailto:?subject=The+best+way+to+collect+customer+contact+information.&body=https%3A%2F%2Fwww.fotaflo.com%2Fblog%2Fthe-easy-way-to-collect-customer-contact-information) Copy link ## Popular Posts - [How To Generate Reviews Online Through Thank You Videos](https://www.fotaflo.com/blog/how-to-generate-reviews-online-through-thank-you-videos) - [5 Reasons Why Capturing a Memory is Just as Important as Creating One](https://www.fotaflo.com/blog/5-reasons-why-capturing-a-memory-is-just-as-important-as-creating-one) - [The Importance of Photo Marketing and the Guest Experience](https://www.fotaflo.com/blog/improve-guest-and-staff-experience-with-your-photo-marketing-service) - [From hobby to business: How to start a fishing charter with success](https://www.fotaflo.com/blog/how-to-start-a-fishing-charter) - [Attraction Marketing: Increase Conversions With Intentional Photos](https://www.fotaflo.com/blog/how-to-increase-conversions-with-intentional-photos-attraction-marketing) - [The most successful marketing to combat the effects of covid-19](https://www.fotaflo.com/blog/how-to-market-your-business-in-the-face-of-covid-19) ## Related posts ![](https://www.fotaflo.com/hs-fs/hubfs/Screenshot%202026-09-15%20at%2012.50.35%20PM.png?length=900&name=Screenshot%202026-09-15%20at%2012.50.35%20PM.png) September 15, 2026 ### [Fotaflo’s new Top Advocate Opt-In for Marketing](https://www.fotaflo.com/blog/fotaflos-new-top-advocate-opt-in-for-marketing) ![](https://www.fotaflo.com/hs-fs/hubfs/Express%20Watersports%20-%202026-06-11-12-01-25-000-gbct9.jpg?length=900&name=Express%20Watersports%20-%202026-06-11-12-01-25-000-gbct9.jpg) September 3, 2026 ### [How DIY Photo Delivery Is Secretly Draining Your Tour’s Profits](https://www.fotaflo.com/blog/diy-photo-delivery-drains-tour-profits) ![](https://www.fotaflo.com/hs-fs/hubfs/Sessions%20cropped.png?length=900&name=Sessions%20cropped.png) August 14, 2026 ### [Introducing Fotaflo 4 for iOS and Android. 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[Download PDF](https://www.fotaflo.com/free-ebook-unlock-the-power-of-memory-marketing) ![Fotaflo Logo 300w cropped](https://www.fotaflo.com/hs-fs/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png?width=130&height=53&name=Fotaflo%20Logo_300w-cropped.png) ## By Role - [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides) - [Operations](https://www.fotaflo.com/by-role/operations-manager) - [Marketing](https://www.fotaflo.com/by-role/marketing-manager) - [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation) - [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner) ## By Industry - [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software) - [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software) - [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform) - [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software) - [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software) - [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform) - [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app) - [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software) ## Resources - [Testimonials](https://www.fotaflo.com/testimonials) - [Features](https://www.fotaflo.com/features) - [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more) - [Frequently asked questions](https://www.fotaflo.com/faq) - [Blog](https://www.fotaflo.com/blog) - [About Fotaflo](https://www.fotaflo.com/about-fotaflo) ## Quick Links - [Integrations](https://www.fotaflo.com/integrations) - [Pricing](https://www.fotaflo.com/pricing) ## Contact Information **General:**  [Contact Us](https://www.fotaflo.com/contact%20us) **Phone:**  [1-855-368-2123](tel:+18553682123) [![Book a Demo](https://no-cache.hubspot.com/cta/default/4344830/e5c69b6b-7ef2-40bd-9db6-77d69f11e5b3.png)](https://cta-redirect.hubspot.com/cta/redirect/4344830/e5c69b6b-7ef2-40bd-9db6-77d69f11e5b3) Copyright 2026 | [Privacy Policy](https://www.fotaflo.com/legal/customer-privacy-policy-0) | [Legal Stuff](https://www.fotaflo.com/legal-stuff) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Chad Ingles", "url" : "https://www.fotaflo.com/blog/author/chad-ingles" }, "dateModified" : "2025-04-10T16:32:24.010Z", "datePublished" : "2024-06-06T13:19:57.000Z", "headline" : "The best way to collect customer contact information.", "image" : [ "https://www.fotaflo.com/hubfs/Family%20of%20four%20having%20fun%20at%20the%20beach.jpeg" ], "mainEntityOfPage" : { "@id" : "https://www.fotaflo.com/blog/the-easy-way-to-collect-customer-contact-information", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.fotaflo.com/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png" }, "name" : "Fotaflo" } } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4344830.fs1.hubspotusercontent-na1.net/hubfs/4344830/Fotaflo%20iOS%203.30%20contact%20adding.mp4", "dateModified" : "2024-06-05T17:52:34.638Z", "duration" : "PT21.777S", "height" : 2556, "name" : "Fotaflo iOS 3.30 contact adding", "thumbnailUrl" : "https://www.fotaflo.com/hubfs/Fotaflo%20iOS%203.30%20contact%20adding.mp4/medium.jpg", "uploadDate" : "2024-06-05T17:52:13.747Z", "width" : 1178 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4344830.fs1.hubspotusercontent-na1.net/hubfs/4344830/Screen_Recording_20240605_140511_Firefox.mp4", "dateModified" : "2024-06-05T18:07:44.152Z", "duration" : "PT37S", "height" : 2340, "name" : "Screen_Recording_20240605_140511_Firefox", "thumbnailUrl" : "https://www.fotaflo.com/hubfs/Screen_Recording_20240605_140511_Firefox.mp4/medium.jpg", "uploadDate" : "2024-06-05T18:07:44.144Z", "width" : 1080 } ``` ```json { "@context" : "https://schema.org", "@type" : "Organization", "logo" : "https://www.fotaflo.com/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png", "name" : "Fotaflo", "url" : "https://www.fotaflo.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "WebSite", "name" : "Fotaflo", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=term", "target" : "https://www.fotaflo.com/search-results?term={term}&type=LANDING_PAGE&type=BLOG_POST" }, "url" : "https://www.fotaflo.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.fotaflo.com/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://www.fotaflo.com/blog", "name" : "Blog", "position" : 2 }, { "@type" : "ListItem", "item" : "https://www.fotaflo.com/blog/the-easy-way-to-collect-customer-contact-information", "name" : true, "position" : 3 } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Organization", "name" : "Fotaflo" }, "dateModified" : "2025-04-10T16:32:24+0000", "datePublished" : "2024-06-06T13:19:57+0000", "description" : "Learn how Fotaflo simplifies the collection of customer contact information for experiential businesses, empowering direct customer relationships and loyalty. 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