Test­imonials

I have been doing this for almost 6 years and love that this one change created such a difference in the guest experience. I really do feel a shift in customer connection with taking photos, making a video and sending them out. I truly believe this will help with guest satisfaction, overall customer experience and in generating leads for future customers.

Kami Kreaps

Visit Palm Beach

Giving away photos grew my business by 40% in the last 3 months.

Peter Letts

Owner, Abyss Scuba Diving

On Friday night I got an email from Fotaflo and it was photos of my grandchildren who I have not seen in over a month. It was all three of my granddaughters when they came to zip in 2018. It brought a smile to my face and it brought memories back. So I know first-hand that Fotaflo works.

Joyce Belcher

Executive Director, Red River Gorge Ziplines

My photo service grew my referral and repeat bookings from 16% to 65% in two years.

Jori Kirk

Owner, Tree0six Adventure Parks

We’ve seen a tremendous increase in guest participation and how happy the guests have been since we started giving away photos.

Kyle Werner

Marketing Manager, American Adventure Park Systems and Screaming Eagle Adventures

It’s just me and my friend running a small business. So I can appreciate the hard work in trying to find things that really work for your business. I love FareHarbor for all my bookings. And I love Fotaflo for the value-add that it adds to my guests. I was just blown away when I found out the two could work so seamlessly together. It’s been really awesome for my business!

Amanda Dooney

Co-owner, Ride the Bine

We’ve had great feedback from our guests about the free photos. We have received many more reviews since we started using Fotaflo.

Patti Jacka

Director of Operations, Kauai ATV, Koloa Zipline, Aloha Kauai Tours

Fotaflo has relieved the daily struggle of running our own photo service. Parents didn’t realize that after a 14 hour day I just hadn’t had time to review, edit, and label hundreds of photos - it was a constant source of dread.

Jordan Mooney

Camp Director, Camp Winnamocka

Both FareHarbor and Fotaflo are awesome and an integral part of our business. It’s really cool how they both work together. It’s so easy. It’s so seamless. It’s been awesome for our business.

Amanda Dooney

Co-owner, Ride the Bine

You guys are quick to respond when we reach out for help, and always let us know if there's something we can do to make things work smoother for us and our customers. Discussing this with some of my co- workers, I can say and I think they all agree, you guys are the best customer service we deal with.

Heather

Botanical World Adventures

Fotaflo works great for us! We really appreciate all of the improvements we've seen coming out from you folks and how quickly everyone at Fotaflo responds to feedback!

Morgan Smith

Kohala Zipline

It’s so important to our customers. I didn’t realize the impact of just taking a couple minutes of our time to capture that fun photo at each tour stop. Our guests truly enjoy having that photo and having their photo taken is fun! I often joke that we’re their paparazzi for the day.

Amanda Dooney

Co-owner, Ride the Bine

Although some people buy their photos you always have that family that can’t. They’re on a budget and maybe they can’t buy their photos. Now it’s a good feeling because they all get to take their photos home.

Joyce Belcher

Executive Director, Red River Gorge Ziplines

Fotaflo is constantly striving to make changes that make the system easier to use. You guys are quick to respond when we reach out for help, and always let us know if there's something we can do to make things work smoother for us and our customers.

Heather

Botanical World Adventures

In the last 3 years we’ve been able to purchase more vehicles. We’ve expanded to some different areas within Southern Ontario. It’s been a lot of hard work so I appreciate working with FareHarbor and Fotaflo just to make things super simple. And I love that these two companies work seamlessly together. It’s been really beneficial to me as a tour operator.

Amanda Dooney

Co-Owner, Ride the Bine

The benefit of giving away photos is guests don’t have a need to bring their own camera. There’s not that negative feeling of ‘I don’t want to purchase these photos.’ They know they’re getting the photos for free ahead of time. Now when my guides are out on the course and are taking photos for the guests, they don’t feel the need to take out their personal phones because they know they’re going to get all the photos the guides are taking.

Kyle Werner

Marketing Manager, American Adventure Park Systems and Screaming Eagle Adventures

Made everything leagues more efficient… it cut the time down by a factor of hours. Couldn't be happier with the way it was done.

Travis Strickland

Assistant Manager, Historic Banning Mills

I can tell you that this has been a very very positive thing for guests. They love it. I see the zipliners coming in and the minute they realize that they’re going to get their photos free, you can see the excitement.

Joyce Belcher

Executive Director, Red River Gorge Ziplines

We have received many more reviews since we started using Fotaflo.

Patti Jacka

Director of Operations, Kauai ATV/Koloa Zipline/Aloha Kauai Tours

We’re able to see the impact that shared photos have. Our guests can instantly share the photos that are being taken. As soon as we upload the photo, they’re getting that photo in their album. And they can instantly share it even while enjoying the rest of the tour. Word of mouth is huge for us. What I love about this is it takes word of mouth and expands it to a global scale. There’s no limit to where your photos can get shared.

Amanda Dooney

Co-owner, Ride the Bine

It was an absolute extra bonus that our guide took these pictures and sent them to us free of charge, one of the only experiences spent on Kauai that we weren't asked to pay to take our memories with us. That bonus alone makes me 100% more apt to advise friends and family to go on a similar adventure with Kauai ATV.

Customer

Kauai ATV

It’s so cool to see the impact these photos have. It’s obviously something that our guests really value. People are giving us fantastic reviews and photographs are a huge part of that.

Amanda Dooney

Co-Owner, Ride the Bine

Guests are a lot happier about photos being taken. They know it’s already included and it’s free. Now instead of taking time out of their tour to do something that’s just going to be an upsell later they know that the time spent taking photos is only for their benefit.

Kyle Werner

Marketing Manager, American Adventure Park Systems and Screaming Eagle Adventures

Cons: can't think of any. Pros: super user friendly. Traceable on social shares and referrals. Awesome staff that are quick to respond.

Katie Hertzel

Common Ground Canopy Tours

I’ve been consistently impressed by the Fotaflo technology team. They’ve delivered a series of brilliant product enhancements that have massively increased the value of their technology. The whole team has a kind of calm deliberateness and follow-through that has earned them our trust and our business.

Alex Kall

Director of Innovation & Process Enhancement, Over The Edge Global

It’s a leg-up on any competitors right off the bat. When guests are researching online and they see Historic Banning Mills or any other location that may be giving away photos that’s a marketing advantage that we have. That guest sees not only am I paying for a zipline tour but I also get to bring those memories home with me for free.

Kyle Werner

Marketing Manager, American Adventure Park Systems and Screaming Eagle Adventures

We have it set up to send a reminder to our guests 1 month, 6 months, and then a year after their tour has happened. That really encourages our guests, seeing their photos, to remember ‘That was a fantastic day, I’d really love to do that again’. I was not expecting repeat business. So I was shocked to see multiple guests coming back and going on tours with us again. A big part of that is Fotaflo.

Amanda Dooney

Co-Owner, Ride the Bine

We have been happily using Fotaflo since 2012!

Amanda Mills

Red River Gorge Zipline

Being able to send photos to guests and have those guests turn into advocates for us, to bring us their friends and family members as new guests to us is incredibly valuable. The marketing potential for this is incredible.

Kyle Werner

Marketing Manager, American Adventure Park Systems and Screaming Eagle Adventures

The idea to easily capture immediate and not-to-be-forgotten experiences with family and friends and have the additional ability to share these across various social media platforms is a direction we considered important for our business.

Mike McArthur

Owner, Long Point Eco-Adventures

It’s such a breeze to get the photos sent out. With the integration they automatically go out. It saves a lot of time and makes it a lot more accurate. On a busy day we’d have to wait to send the photos out. Now they automatically go out. It’s a win-win for the whole operation and our staff love it.

Joyce Belcher

Executive Director, Red River Gorge Ziplines

The system has been operating smoothly and it has made photos easier for guests and staff alike. I wish we had started this earlier in the year.

Bryan Eason

Owner, ZipQuest Waterfall & Treetop Adventure

Our partner Fotaflo and Red River Gorge Ziplines partnered to share digital photos of all their guests that had previously gone on an outing and the open rates were 83% and the click-throughs were 13%. Now is maybe not a time to directly advertise to book a tour, but it might be an opportunity to share really rich content to re-engage your audiences. There’s a lot of local consumption and repeat visitors. Now’s the time to re-engage with them in a less direct way.

Scott Zimmerman

CEO, Xola

People want photos taken as part of their experience and often our guides were handed 10 different guest cell phones. Fotaflo just makes it super simple. Using one phone to capture all the memories and send them on to our guests. It’s a way better experience for people who are on tour with us. Everyone gets the same set of photos and they love it.

Amanda Dooney

Co-Owner, Ride the Bine