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With the Fotaflo memory marketing platform, your tour or activity business is able to easily capture and deliver customer memories to generate referrals, word-of-mouth marketing and drive up the number of repeat bookings.

By simply providing photos and videos to your customers for free, tour and activity operators are able to enhance the guest experience, improve the quality and quantity of their online reviews and realize a huge range of further benefits. 

Here are a few of the top features on the Fotaflo platform that will help your business grow:


The Basics

Everything you need to run a successful photo marketing service.

Customers have their photos for life

As long as you remain a customer of Fotaflo all of your guests will be able to access their photos, forever! Want to reach out to guests from three years ago with a photo from their experience? No problem.

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Manager customer photos and videos all from a phone app

Label and tag customer photos directly from your Android or iOS devices. Upload photos and videos in the background. This makes lives easier for your guides, with internal efficiencies leading to soft savings for your business.

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Easily import media into the Fotaflo platform

Do you have specialized camera equipment? Or do you want to include some photos from your DSLR or GoPro cameras? You can easily import photos and videos from any camera into the Fotaflo platform, before distributing them to your customer on your own custom-branded web page.

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Provide your guests with video content

Record short video clips of your activities and the Fotaflo memory marketing platform will automatically combine them with your company's own prerecorded clips into a seamless movie for your guests.

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Stock promotional photos and videos

Create sets of your own promotional photos and videos and automatically include them in your guests' albums.

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Media approval functionality 

For more control of your photo and video content, you can require manual approval before photos and videos show up in guest albums.

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Unlimited staff accounts

Whether you're a solo operator or have multiple teams at several locations, every single one of your staff members can have their own Fotaflo account. Each user has their own permissions so you can stay in control.

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Private and secure customer access

Every guest of your business receives a unique code and link to their personalized album. Photos aren't viewable by the general public, unless shared by the customer. Every shared album generates a new unique link so every visitor can be tracked separately.


Simple Photo and Video Delivery

Keeping your tour and activity operations simple and easy.

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Unlimited photo and video albums

Deliver as many albums as you like to as many guests as you want.

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Give free photos to your guests

Our pricing and solution is perfect for giving away free photos to your guests. This model maximizes your marketing benefits, earning more revenue than photo sales, and greatly simplifies your operations.

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Sell photos onsite

With onsite sales you can sell photos at the time of reservation, before the activity, or after the activity. These are sales that are facilitated by your staff.

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Sell photos from home

With at-home sales you deliver watermarked, preview access to your customers who can then purchase online from home.

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Deliver photos and videos by email and SMS

Deliver photos and videos by email to maximize your opportunity to engage with guests later. Delivering by SMS (text message) can sometimes be faster for high throughput activities.

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Deliver manually selected photos and videos

Select the photos and videos you want to deliver and send them to as many guests as you like.

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Deliver photos and videos based on custom filters

Want to send your guests an album of yesterday's photos from a specific camera? Or all photos with a certain label? You can deliver albums using custom filters. If more photos are added that match the filter, they are automatically added to the album.

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Track staff

Keep track of which staff members delivered your albums. This can make customer support easier, and you can also use it to track staff commissions if you offer them.

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Organize photos with labels

Use simple text labels to group photos and videos for simple searching and delivery. Create as many labels and apply as many labels to photos as you like.


Authentic Engagement

Turn every customer into an advocate of your tour or activity business. 

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Create custom call-to-actions

Embed a custom call-to-action in your emails and photo viewing portal to direct your customers and referral leads to your most important action, such as booking your activity.

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Share photos and videos by email

Customers can easily share their albums by email. Those emails contain their own unique links so you can track referrals generated by email sharing.

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Share tour/activity photos on Facebook and Twitter

Guests can easily share their photos by email, Facebook, and Twitter. Set your own hashtags, titles, and descriptions to include your brand messaging in all shares.

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Third-party reviews

Provide links to TripAdvisor, Yelp!, and Google Reviews in guest albums to encourage customers to leave reviews of your business

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Download original high-resolution branded photos

Your customers can download the original high resolution images with your logos embedded.


Effective Marketing

Set it and forget it word-of-mouth advocacy.

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White labeled for your business

Fotaflo is completely white-labelled. This means that all communication and engagement with your guests uses your own branding, email addresses and content.

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Custom-branded email templates

Create custom email templates to control the messaging that is included in photo delivery emails sent to your customers. The email you send to customers are branded with your logo, call-to-action, contact information, a custom message, and more.

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Deliver photos and videos from your own email address

Deliver photos to your customers from your own email address to increase trust and reinforce your brand messaging.

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Included branded photos

You can include up to two logos that will be embedded in the bottom left and bottom right of every photo.

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Branded portal

You can control your custom-branded photo viewing portal. Add your own logo, custom background, call-to-action, sharing options, third party review options, and much more.

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Choose a custom subdomain

You can choose the custom subdomain that your customers will visit to view their photos. For example myadventurebusiness.fotaflo.com.

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Analytics

View the number of referral leads, email opens, email click rates, photo downloads, and more for any time period you choose.

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Automatic advocate identification and engagement

Easily view which customers have shared their photos and generated the most referral leads from email, Twitter, and Facebook. Automatically send custom messages to your customers who have generated the most referral leads.

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Manual and automatic remarketing

Send manual, or create automatic reminders to re-engage with your guests by sending them an email containing their photos from their past activities.


Get Automated

Move away from inefficient manual photo delivery processes.

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Reservation system integration

If you use The Flybook, Xola, FareHarbor, Checkfront, Rezdy, Rezgo, High Trek POS, or Resova you can completely automate delivery of photos to your reservations. Simply take photos using the reservation name and they will be automatically delivered.

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Online waiver system integration

If you use Wherewolf or Smartwaiver you can completely automate delivery of photos to your guests. Your waiver information is automatically sent to Fotaflo. Simply take photos using the waiver name and they will be automatically delivered.

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Zapier integration

You can create your own custom integration using our Zapier integration to completely automate delivery of photos to your guests.


Support and Training

Fotaflo is here to help, every step of the way. 

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Online training

Need help getting started or improving your photo marketing service? Book a free one-on-one training session with us and we'll be happy to help.

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Extensive online support

We've been doing this for more than ten years and we provide all of our experience in easily searchable and viewable online support.

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Email and phone support

We're not a faceless online service. Need more help? Send us an email or give us a call and we'll help you out.


Ready for the next step?

Schedule a free Fotaflo demo to answer any remaining questions you might have and let us make recommendations to design the best photo marketing solution for you business.

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Book a Free Demo

Seeing is believing. Not sure if we're a good fit?

Get a 1-on-1 demo of Fotaflo's simple and easy photo marketing solution.

Free Photographer Training Guide

Download our free guide to train your staff on how to take the right photos.