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Hailey Murphy

Hailey Murphy

Hailey Murphy brings her years of experience from guiding zip line and other eco-tours to her current role guiding our clients through onboarding and into our client success program. Hailey manages the client success program, which means she is responsible for ensuring our clients are successful with their photo service. Hailey spends a great deal of time visiting our clients on site all over the world. Luckily, Hailey enjoys traveling and keeps active between client visit by staying involved with a wide variety of sports.

Recent Posts

Throwback Thursday: Fun Photo Contests

September 26, 2019

It's okay to have fun at work! In fact, it's an important component of your photo marketing service. Taking photos of your guests shouldn't be an add-on or a chore, it's critical that you make it an engaging and entertaining part of the experience that you already offer.

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Example Album - Rafting Adventure

July 18, 2019

In the world of photo marketing services it's usually easier to learn by seeing examples of what works best. Here is an example album we've put together for a rafting tour.

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Example Album - Guided Zipline Tour

April 30, 2019

In the world of photo marketing services it's usually easier to learn by seeing examples of what works best. Here is an example album we've put together for a guided zipline tour.

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Example Album - Kayak and Stand-Up Paddleboard

April 23, 2019

In the world of photo marketing services it's usually easier to learn by seeing examples of what works best. Here is an example album we've put together for a combination of Kayaking, Stand-up Paddleboarding and Kayak Fishing.

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Example Album - Horseback Trail Ride

January 18, 2019

In the world of photo marketing services it's usually easier to learn by seeing examples of what works best. Here is an example album we've put together for a horseback trail ride.

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Example Album - Scuba Lesson

December 17, 2018

In the world of photo marketing services it's usually easier to learn by seeing examples of what works best. Here is an example album we've put together for a scuba lesson.

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How many photos should guests receive?

November 08, 2018

Many businesses just starting out with a photo service, whether they sell photos or give them away, make an assumption that more photos results in happier guests. However this is absolutely not the case.

It's critical to always put yourself in the guests' shoes and think about what will make them happy, satisfy their needs, and make it simplest and easiest for them to enjoy and share their photos.

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Increase TripAdvisor Reviews by Including a Thank You Video

October 31, 2018

TripAdvisor is a very important service for any experiential business, especially for guided tour activities. We know that getting authentic positive reviews written by your guests is a cornerstone of your marketing efforts. Your guests talking about your business by word-of-mouth is always more valuable than you promoting your own business.

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Improve Guest and Staff Experience with your Photo Marketing Service

October 17, 2018

The key to providing great photos to your guests and operating a successful photo marketing service is for your staff to understand why it's important to guests, staff, and the overall business.

 

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Intentional Photos Convert

September 25, 2018

In order to design the right photo service you need to think carefully about which photos will make your guests happy and fulfill your business goals.

We've discovered that intentional photos convert guests into advocates far more than action photos. Guests want to see themselves in a great intentional photo doing the activity along with any gear that they were wearing.

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