Fotaflo Blog

The Tourpreneur Travel Community conducted a survey among travel technology companies to better understand the challenges tour operators encounter. Here we explore the top three identified challenges faced by operators and discuss effective solutions to address them.

This episode highlights the importance of leveraging social media for peer-to-peer discovery and the benefits of nurturing existing customers over constantly acquiring new ones. Forbes provides concrete examples of how Fotaflo’s approach has led to substantial business growth for its clients, emphasizing the importance of customer referrals and repeat business in the travel and tourism industry.  

Within the experiences industry, innovation isn't just a buzzword – it's a necessity. As businesses strive to remain relevant and competitive, tech platforms play a pivotal role in shaping the interactions between businesses and their customers. One area that has seen a significant transformation is guest photo programs. What was once considered a mere add-on has now become an indispensable tool for businesses looking to elevate their offerings and enhance customer satisfaction.

The latest update brings the streamlined user experience from our iOS app to our Android users, focusing on enhancing the interface, media handling capabilities, and overall reliability of the app.

In the realm of guest experiences, the approach to memory-capturing can make all the difference. It's not merely about snapping photos or recording videos; it's about actively engaging with guests to create moments that resonate long after the experience ends. Let’s explore the significance of active engagement versus a passive approach in tour and activity businesses, delving into the pros and cons of each method.

In the bustling world of tourism, operators often have their sights set on attracting visitors from far and wide, sometimes overlooking the goldmine that lies right in their local backyard. It's easy to get caught up in the allure of catering to vacationers, but what about the untapped potential of the local market?

Discover how our newPublic Profiles feature can enhance customer connections and improve your business's relationship with its clients.

One of the common branding traps that tour and activity businesses fall into is marketing themselves as "once in a lifetime" experiences. While this may seem like an effective way to entice new customers, it inadvertently reinforces the 'one and done' mentality. The challenge lies in reframing this approach to recognize the worth of repeat business. Let's explore how businesses can shift their branding strategy to encourage customers to keep coming back.

In the realm of tour and activity operations, the magic of capturing the perfect moment goes beyond the visual appeal—it taps into the psychology of emotions and memories. This blog explores the enchanting world of capturing nostalgia-laden guest photos, where the brain's ability to form strong connections during heightened emotional states turns each frame into a cherished trigger for recollections. Discover the basic psychological concepts that transform photos into powerful tools, cementing the profound connection between your guests and the amazing experiences your tours provide.

Fotaflo has joined forces with Otterwaiver, leaders in online waiver software, to offer a seamless blend of adventure and enduring memories. It's an exciting collaboration that's poised to reshape the landscape for axe-throwing and shooting range businesses.