Fotaflo Blog

Discover how our newPublic Profiles feature can enhance customer connections and improve your business's relationship with its clients.

Congratulations to the Guide at Thunder Jet, who is the January winner of the Fotaflo Monthly Advocate Contest.

One of the common branding traps that tour and activity businesses fall into is marketing themselves as "once in a lifetime" experiences. While this may seem like an effective way to entice new customers, it inadvertently reinforces the 'one and done' mentality. The challenge lies in reframing this approach to recognize the worth of repeat business. Let's explore how businesses can shift their branding strategy to encourage customers to keep coming back.

Congratulations to Campbell Cleary from Appleton Axe in Appleton, Wisconsin, who is the December winner of the Fotaflo Monthly Advocate Contest.

Treeosix Adventure Parks, renowned for its exhilarating outdoor activities, implemented Fotaflo to enhance guest engagement and digital presence. In a bid to increase its online influence, Treeosix leveraged Fotaflo’s capabilities to connect more effectively with its guests.

In the realm of tour and activity operations, the magic of capturing the perfect moment goes beyond the visual appeal—it taps into the psychology of emotions and memories. This blog explores the enchanting world of capturing nostalgia-laden guest photos, where the brain's ability to form strong connections during heightened emotional states turns each frame into a cherished trigger for recollections. Discover the basic psychological concepts that transform photos into powerful tools, cementing the profound connection between your guests and the amazing experiences your tours provide.

Congratulations to the guide from Runners Adventures in beautiful Punta Cana, Dominican Republic, who is the November winner of the new Fotaflo Monthly Advocate Contest.

Fotaflo has joined forces with Otterwaiver, leaders in online waiver software, to offer a seamless blend of adventure and enduring memories. It's an exciting collaboration that's poised to reshape the landscape for axe-throwing and shooting range businesses. 

In the world of investments, the concept of compounding interest has always been hailed as the key to wealth accumulation. It's a phenomenon where your initial investment grows exponentially over time, thanks to the interest earned on both the principal and the accumulated interest itself. But what if we told you that the same principle could be applied to your business, particularly when it comes to guest photo memories captured and delivered by Fotaflo? Year after year, memories not only create a wealth reservoir of experiences but can also drive a continuous stream of repeat and referral business.

In the world of tour and activity businesses, attracting new customers is often the primary focus. However, there's a load of untapped potential hidden in plain sight – your past customers. Many businesses fall into the trap of viewing customers with a 'one and done' mentality, failing to recognize the significant sales channel they represent. In this blog post, we'll explore why this 'one and done' mentality persists and why it's crucial to shift the perspective towards cultivating repeat and referral business. We'll also discuss how to quantify the lifetime value of a customer beyond their initial purchase, with examples and suggestions to maximize this potential.