---
title: Fotaflo Blog | Chad Ingles (2)
description: Chad leads operations and tech for growth, with 20 years' experience in innovation. He is passionate about adventure, travel, and food! (2)
---

[Skip to content](https://www.fotaflo.com/blog/author/chad-ingles/page/2#main-content)

[![Fotaflo Logo 300w cropped](https://www.fotaflo.com/hs-fs/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png?width=300&height=122&name=Fotaflo%20Logo_300w-cropped.png "Fotaflo Logo 300w cropped")](https://www.fotaflo.com/)

- By Role

  ### Built for the people who shape every guest experience.
  
  From owners to guides, Fotaflo helps your team capture memories, save time, and keep guests talking long after the tour ends.

  [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides) [Operations](https://www.fotaflo.com/by-role/operations-manager) [Marketing](https://www.fotaflo.com/by-role/marketing-manager) [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation) [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner)
  
  Looking for your role?
  
  Explore how Fotaflo supports each part of your team, from operations to guest-facing staff.

  [Book a Demo](https://www.fotaflo.com/book-a-demo)
- By Industry

  ### Built for experience operators who want more guests.
  
  Boat tours, escape rooms, and beyond. Fotaflo helps turn guest memories into more reviews, referrals, and repeat bookings.

  [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software) [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software) [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform) [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software) [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software) [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform) [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app) [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software)
  
  Not seeing your business?
  
  If you run an experience business, there is a strong chance Fotaflo fits. Book a demo to learn more.

  [Book a Demo](https://www.fotaflo.com/book-a-demo)
- [Integrations](https://www.fotaflo.com/integrations)
- Resources

  ### Advice and tools for operators who want to grow smarter.
  
  Browse practical guides, customer stories, and memory marketing ideas built for busy experience teams.

  [Testimonials](https://www.fotaflo.com/testimonials) [Features](https://www.fotaflo.com/features) [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more) [Frequently asked questions](https://www.fotaflo.com/faq) [Blog](https://www.fotaflo.com/blog) [About Fotaflo](https://www.fotaflo.com/about-fotaflo)
  
  Need a starting point?
  
  Start with the resource that matches your next challenge, then put it to work in your business.

  [Book a Demo](https://www.fotaflo.com/book-a-demo)
- [Pricing](https://www.fotaflo.com/pricing)

[Sign In](https://app.fotaflo.com/sign-in) [Book a Demo](https://www.fotaflo.com/book-a-demo)

Toggle menu

- By Role
- By Industry
- [Integrations](https://www.fotaflo.com/integrations)
- Resources
- [Pricing](https://www.fotaflo.com/pricing)

## By Role

### Built for the people who shape every guest experience.

From owners to guides, Fotaflo helps your team capture memories, save time, and keep guests talking after the experience ends.

- [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides)
- [Operations](https://www.fotaflo.com/by-role/operations-manager)
- [Marketing](https://www.fotaflo.com/by-role/marketing-manager)
- [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation)
- [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner)

Looking for your role?

Explore how Fotaflo supports each part of your team, from operations to guest-facing staff.

## By Industry

### Built for experience operators who want more guests.

Boat tours, escape rooms, and beyond. Fotaflo helps turn guest memories into more reviews, referrals, and repeat bookings.

- [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software)
- [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software)
- [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform)
- [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software)
- [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software)
- [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform)
- [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app)
- [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software)

Not seeing your business?

If you run an experience business, there is a strong chance Fotaflo fits.

## Resources

### Advice and tools for operators who want to grow smarter.

Browse practical guides, customer stories, and memory marketing ideas built for busy experience teams.

- [Testimonials](https://www.fotaflo.com/testimonials)
- [Features](https://www.fotaflo.com/features)
- [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more)
- [Frequently asked questions](https://www.fotaflo.com/faq)
- [Blog](https://www.fotaflo.com/blog)
- [About Fotaflo](https://www.fotaflo.com/about-fotaflo)

Need a starting point?

Choose the resource that matches your next challenge and get moving faster.

[Sign In](https://app.fotaflo.com/sign-in) [Book a Demo](https://www.fotaflo.com/book-a-demo)

# Fotaflo Blog

Every great adventure needs someone to maintain the journey’s flow.

![Women celebrating ziplining](https://www.fotaflo.com/hs-fs/hubfs/Logoless%20Promo%20Photos/Fotaflo%20-%202018-04-12-15-47-00-000-12jl.jpg?length=1200&name=Fotaflo%20-%202018-04-12-15-47-00-000-12jl.jpg)

[![](https://www.fotaflo.com/hs-fs/hubfs/2022%20Blog%20Images/USB%20versus%20photo%20sharing%20platform.png?length=900&name=USB%20versus%20photo%20sharing%20platform.png)](https://www.fotaflo.com/blog/tour-operators-using-usb-sticks-5-benefits-of-photo-sharing-software)

March 3, 2022

## [Tour Operators: Using USB Sticks? 5 Benefits of Photo Sharing Software](https://www.fotaflo.com/blog/tour-operators-using-usb-sticks-5-benefits-of-photo-sharing-software)

There are a couple of things that all tour and activity operators want to achieve. They want to [enhance the guest experience](https://www.fotaflo.com/en-ca/stand-out-from-your-competition) and drive new bookings for their business, all while improving their own internal efficiencies and saving money.

[Read More](https://www.fotaflo.com/blog/tour-operators-using-usb-sticks-5-benefits-of-photo-sharing-software)

[![](https://www.fotaflo.com/hs-fs/hubfs/2022%20Blog%20Images/Remarketing%20with%20Photos%20Blog.png?length=900&name=Remarketing%20with%20Photos%20Blog.png)](https://www.fotaflo.com/blog/remarketing-for-tour-and-activity-operators-a-complete-guide)

February 24, 2022

## [Remarketing for Tour and Activity Operators: A Complete Guide](https://www.fotaflo.com/blog/remarketing-for-tour-and-activity-operators-a-complete-guide)

Many businesses have one primary focus, to bring in new customers. Tour and activity operators spend a huge amount of time and money on this, building strategies to encourage guests to purchase experiences with them.

[Read More](https://www.fotaflo.com/blog/remarketing-for-tour-and-activity-operators-a-complete-guide)

[![](https://www.fotaflo.com/hs-fs/hubfs/Example%20Albums/Zipline/07%20-%20Reservation/Mica%20Guides%20-%202018-08-12-14-58-24-580-l6hl.jpg?length=900&name=Mica%20Guides%20-%202018-08-12-14-58-24-580-l6hl.jpg)](https://www.fotaflo.com/blog/the-one-photo-every-guest-wants)

February 4, 2022

## [Photo Marketing: The One Photo Every Tour & Activity Guest Wants](https://www.fotaflo.com/blog/the-one-photo-every-guest-wants)

Do you want to enhance the guest experience, improve the quality of online reviews and drive new bookings (both referral and repeat) to your activity or tour business? 

[Photo marketing](https://www.fotaflo.com/photo-marketing-tours-activities) is a crucial strategy that you simply must take advantage of.

The first thing your tour or activity guests want is an amazing experience. The second most important thing they want is to take their memories home with them - and that means you must [take photos of your guests](https://www.fotaflo.com/easy-photo-sharing-tours-and-activities). 

[Read More](https://www.fotaflo.com/blog/the-one-photo-every-guest-wants)

[![](https://www.fotaflo.com/hs-fs/hubfs/2022%20Blog%20Images/ACCT%20Workshops2%20notext.png?length=900&name=ACCT%20Workshops2%20notext.png)](https://www.fotaflo.com/blog/photo-marketing-workshops-offered-by-fotaflo-at-acct-conference)

January 21, 2022

## [Photo Marketing Workshops Offered By Fotaflo at ACCT Conference](https://www.fotaflo.com/blog/photo-marketing-workshops-offered-by-fotaflo-at-acct-conference)

Fotaflo, the [innovative memory marketing platform](https://www.fotaflo.com/how-it-works) that simplifies and automates the distribution of photos and videos for tour and activity operators, is excited to announce that our team will be attending the 32nd annual International ACCT Conference & Expo in Cleveland, Ohio.

[Read More](https://www.fotaflo.com/blog/photo-marketing-workshops-offered-by-fotaflo-at-acct-conference)

[![](https://www.fotaflo.com/hs-fs/hubfs/2022%20Blog%20Images/Jan%201%20Blog.jpeg?length=900&name=Jan%201%20Blog.jpeg)](https://www.fotaflo.com/blog/how-to-help-tour-and-activity-guests-better-remember-their-experience)

January 17, 2022

## [How to Help Tour and Activity Guests Better Remember Their Experience](https://www.fotaflo.com/blog/how-to-help-tour-and-activity-guests-better-remember-their-experience)

Over the past couple of years the world has fully transitioned into the experience economy, where customers are prioritizing experiences over product ownership. Customers no longer shop to own things in the traditional sense, instead, they purchase experiences, dreams and memories.

[Read More](https://www.fotaflo.com/blog/how-to-help-tour-and-activity-guests-better-remember-their-experience)

[![](https://www.fotaflo.com/hs-fs/hubfs/Photo%20Marketing-1.jpg?length=900&name=Photo%20Marketing-1.jpg)](https://www.fotaflo.com/blog/what-is-photo-marketing-for-tour-and-activity-operators)

January 12, 2022

## [What is Photo Marketing for Tour and Activity Operators?](https://www.fotaflo.com/blog/what-is-photo-marketing-for-tour-and-activity-operators)

As a tour or activity operator, you provide world-class experiences to your guests. That means you’re in the memory business, and there’s no better way to [capture memories of experiences than through photos](https://www.fotaflo.com/blog/4-reasons-why-tour-guides-need-to-provide-free-guest-photos).

[Read More](https://www.fotaflo.com/blog/what-is-photo-marketing-for-tour-and-activity-operators)

[![](https://www.fotaflo.com/hs-fs/hubfs/2022%20Blog%20Images/Photos%20Improve%20Guest%20Experience.png?length=900&name=Photos%20Improve%20Guest%20Experience.png)](https://www.fotaflo.com/blog/how-great-photos-improve-the-guest-experience)

January 6, 2022

## [How Great Photos Improve the Guest Experience](https://www.fotaflo.com/blog/how-great-photos-improve-the-guest-experience)

Today’s market is saturated with organizations selling the same product and services, and that means the customer experience (CX) is more important now than it’s ever been before.

In fact, in today’s competitive market the customer experience is one of the only differentiating factors between brands. According to [*Gartner*](https://www.gartner.com/en/marketing/insights/articles/key-findings-from-the-gartner-customer-experience-survey), 86 percent of professionals engaged in or leading customer experience expect to compete based on CX alone.

[Read More](https://www.fotaflo.com/blog/how-great-photos-improve-the-guest-experience)

[![](https://www.fotaflo.com/hs-fs/hubfs/2022%20Blog%20Images/Social%20Badge%20Arival.png?length=900&name=Social%20Badge%20Arival.png)](https://www.fotaflo.com/blog/come-meet-the-fotaflo-team-at-arival-360-san-diego)

January 3, 2022

## [Come Meet the Fotaflo Team at Arival 360 San Diego!](https://www.fotaflo.com/blog/come-meet-the-fotaflo-team-at-arival-360-san-diego)

[Fotaflo](https://www.fotaflo.com/) will be attending Arival 360 San Diego and we can’t wait to see you there for an industry reunion.

The four-day event held on Feb 1-4, 2022, is dedicated to owners and operators of tours, activities, attractions and experiences - helping them grow their business and reach more travellers.

[Read More](https://www.fotaflo.com/blog/come-meet-the-fotaflo-team-at-arival-360-san-diego)

[![](https://www.fotaflo.com/hs-fs/hubfs/2021%20Social%20Post%20Images/Dec/7.png?length=900&name=7.png)](https://www.fotaflo.com/blog/how-to-leverage-the-power-of-memory-marketing)

December 28, 2021

## [How to Leverage the Power of Memory Marketing](https://www.fotaflo.com/blog/how-to-leverage-the-power-of-memory-marketing)

Grabbing the attention of potential customers is more important than ever before. There’s no better way to do that than by using [real customer memories](https://www.fotaflo.com/re-market-with-memories) to drive new referral bookings and re-market to past customers. 

[Read More](https://www.fotaflo.com/blog/how-to-leverage-the-power-of-memory-marketing)

[![](https://www.fotaflo.com/hs-fs/hubfs/Client%20Staff%20Taking%20photos/Client%20Staff%20-%20Treetop%20Flyers%202.jpeg?length=900&name=Client%20Staff%20-%20Treetop%20Flyers%202.jpeg)](https://www.fotaflo.com/blog/5-reasons-why-capturing-a-memory-is-just-as-important-as-creating-one)

December 3, 2021

## [5 Reasons Why Capturing a Memory is Just as Important as Creating One](https://www.fotaflo.com/blog/5-reasons-why-capturing-a-memory-is-just-as-important-as-creating-one)

Tour and activity operators spend a huge amount of time ensuring they are able to create amazing memories for their guests. But, have you considered that [capturing those memories](https://www.fotaflo.com/blog/4-reasons-why-tour-guides-need-to-provide-free-guest-photos) could be just as important as creating them?

[Read More](https://www.fotaflo.com/blog/5-reasons-why-capturing-a-memory-is-just-as-important-as-creating-one)

[← Newer Posts](https://www.fotaflo.com/blog/author/chad-ingles/page/1) 

[All Posts](https://www.fotaflo.com/blog/all)

[Older Posts →](https://www.fotaflo.com/blog/author/chad-ingles/page/3)

## Popular Posts

- [How To Generate Reviews Online Through Thank You Videos](https://www.fotaflo.com/blog/how-to-generate-reviews-online-through-thank-you-videos)
- [5 Reasons Why Capturing a Memory is Just as Important as Creating One](https://www.fotaflo.com/blog/5-reasons-why-capturing-a-memory-is-just-as-important-as-creating-one)
- [The Importance of Photo Marketing and the Guest Experience](https://www.fotaflo.com/blog/improve-guest-and-staff-experience-with-your-photo-marketing-service)
- [From hobby to business: How to start a fishing charter with success](https://www.fotaflo.com/blog/how-to-start-a-fishing-charter)
- [Attraction Marketing: Increase Conversions With Intentional Photos](https://www.fotaflo.com/blog/how-to-increase-conversions-with-intentional-photos-attraction-marketing)
- [The most successful marketing to combat the effects of covid-19](https://www.fotaflo.com/blog/how-to-market-your-business-in-the-face-of-covid-19)

## Subscribe to receive industry updates and the best advice on memory marketing

## ![eBook cover mockup](https://www.fotaflo.com/hs-fs/hubfs/eBook%20cover%20mockup.png?width=171&height=225&name=eBook%20cover%20mockup.png)

## Free eBook

Unlock the Power of Memory Marketing. Discover the secrets to attracting more customers and driving repeat business.

[Download PDF](https://www.fotaflo.com/free-ebook-unlock-the-power-of-memory-marketing)

![Fotaflo Logo 300w cropped](https://www.fotaflo.com/hs-fs/hubfs/Fotaflo%20Logos/Fotaflo%20Logo_300w-cropped.png?width=130&height=53&name=Fotaflo%20Logo_300w-cropped.png)

## By Role

- [Guides & Photographers](https://www.fotaflo.com/by-role/tour-guides)
- [Operations](https://www.fotaflo.com/by-role/operations-manager)
- [Marketing](https://www.fotaflo.com/by-role/marketing-manager)
- [Revenue Generation](https://www.fotaflo.com/by-role/revenue-generation)
- [Owners & General Managers](https://www.fotaflo.com/by-role/tour-operator-owner)

## By Industry

- [Boat Tours](https://www.fotaflo.com/by-industry/boat-tour-photo-management-software)
- [Zipline & Canopy Tours](https://www.fotaflo.com/by-industry/zipline-photo-software)
- [Attractions](https://www.fotaflo.com/by-industry/digital-souvenir-photo-platform)
- [Watersport Operators](https://www.fotaflo.com/by-industry/watersports-photo-delivery-software)
- [Escape Rooms](https://www.fotaflo.com/by-industry/escape-room-photo-software)
- [Animal Experiences](https://www.fotaflo.com/by-industry/experiential-tour-photo-marketing-platform)
- [City & Food Tours](https://www.fotaflo.com/by-industry/food-tour-guide-photo-app)
- [Horseback Riding Experiences](https://www.fotaflo.com/by-industry/trail-ride-photo-software)

## Resources

- [Testimonials](https://www.fotaflo.com/testimonials)
- [Features](https://www.fotaflo.com/features)
- [Downloads, guides, and more](https://www.fotaflo.com/ebooks-guides-and-more)
- [Frequently asked questions](https://www.fotaflo.com/faq)
- [Blog](https://www.fotaflo.com/blog)
- [About Fotaflo](https://www.fotaflo.com/about-fotaflo)

## Quick Links

- [Integrations](https://www.fotaflo.com/integrations)
- [Pricing](https://www.fotaflo.com/pricing)

## Contact Information

**General:**  [Contact Us](https://www.fotaflo.com/contact%20us)   
**Phone:**  [1-855-368-2123](tel:+18553682123)

[![Book a Demo](https://no-cache.hubspot.com/cta/default/4344830/e5c69b6b-7ef2-40bd-9db6-77d69f11e5b3.png)](https://cta-redirect.hubspot.com/cta/redirect/4344830/e5c69b6b-7ef2-40bd-9db6-77d69f11e5b3)

 Copyright 2026 | [Privacy Policy](https://www.fotaflo.com/legal/customer-privacy-policy-0) | [Legal Stuff](https://www.fotaflo.com/legal-stuff)

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