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Chad Ingles

Chad Ingles

Chad leads operations and tech for growth, with 20 years' experience in innovation. He is passionate about adventure, travel, and food!

Recent Posts

Remarketing Email for Tours and Activities: Achieve 400% Open Rates

August 29, 2022

We all know it's getting more and more difficult to get attention online these days. Our personal lives are bombarded with notifications from all kinds of apps, websites, blogs, and social media. So when it comes to getting attention and engagement for your business you're already at a disadvantage.

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4 Reasons Why Smartphones are a Great Choice for Tour Guide Photos

August 6, 2022

At Fotaflo, we strongly recommend that attraction and tour businesses use smartphones to take tour guide photos and videos of their guests.

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Photo Marketing: What is it and How Does it Help Your Business?

June 6, 2022

We live in an age of sharing, social media, influencers and brand advocates. For tour and activity operators, these are great tools for word-of-mouth marketing. If your customers share photos and videos with their friends, family and other followers, they may inspire someone else to explore your offerings.

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The Great Resignation: How Tech Can Help Tour and Activity Operators

May 5, 2022

The 'Great Resignation' is having a huge impact on businesses in 2022, and none more so than brands operating in the tourism and activity sector. 

Take this story in Alaska, for example. The US state is expecting a record-breaking tourism season, but hospitality companies in Alaska are struggling to find enough workers to cope with the demand.

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5 Ways to Enhance Your Customer Relationship When Working With OTAs

May 2, 2022

Online travel agencies (OTAs) have transformed the travel industry over the last few decades. According to research by the Pacific Asia Travel Association (PATA), OTAs such as Booking.com, Expedia and Trip.com, have captured about 40% of the global travel market.

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Podcast: How to Increase Tour Bookings and Reviews with Photo Memories

April 4, 2022

Are you looking to increase the number of bookings and improve the quality of reviews for your tour or activity business? It all starts with capturing memories of your customers.

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Are You Taking Photos of Your Tour and Activity Customers With Intent?

March 30, 2022

In a previous Fotaflo blog, we discussed the one photo every tour and activity guest wants. Do you know what it is? It’s a posed, intentional photo where you can clearly see your guests’ smiling and the amazing emotions they felt during their experience. 

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5 Reasons Tour and Activity Operators Should Offer Photos as Service

March 22, 2022

Are you looking to dramatically increase your guests’s perceived value of your service and differentiate your tour or activity business from its competitors? Your photo marketing strategy is crucial. Here’s how you can realize significant benefits that improve profitability and enhance the guest experience, simply by offering photos as a service - rather than using guest smartphones to take photos.

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Tour Operators: Using USB Sticks? 5 Benefits of Photo Sharing Software

March 3, 2022

There are a couple of things that all tour and activity operators want to achieve. They want to enhance the guest experience and drive new bookings for their business, all while improving their own internal efficiencies and saving money.

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Remarketing for Tour and Activity Operators: A Complete Guide

February 24, 2022

Many businesses have one primary focus, to bring in new customers. Tour and activity operators spend a huge amount of time and money on this, building strategies to encourage guests to purchase experiences with them.

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