Fotaflo Blog

Big news! We’re rolling out a major update to our native apps - designed to streamline your experience and make your setup and operations even smoother. iOS users will be the first to enjoy these enhancements, with Android following shortly after. Here’s what’s new:

Creating an appealing incentive and streamlining the process for customers to share their direct contact information has always been a challenge for tour operators.

But fear not, Fotaflo offers a game-changing solution for any experiential business. By providing cherished photo and video memories as the incentive, our innovative system effortlessly collects customer details through a simplified and self-serve process.

We all know it's getting more and more difficult to get attention online these days. Our personal lives are bombarded with notifications from all kinds of apps, websites, blogs, and social media. So when it comes to getting attention and engagement for your business you're already at a disadvantage.

At Fotaflo, we strongly recommend that attraction and tour businesses use smartphones to take tour guide photos and videos of their guests.

We live in an age of sharing, social media, influencers and brand advocates. For tour and activity operators, these are great tools for word-of-mouth marketing. If your customers share photos and videos with their friends, family and other followers, they may inspire someone else to explore your offerings.

The 'Great Resignation' is having a huge impact on businesses in 2022, and none more so than brands operating in the tourism and activity sector. 

Take this story in Alaska, for example. The US state is expecting a record-breaking tourism season, but hospitality companies in Alaska are struggling to find enough workers to cope with the demand.

Online travel agencies (OTAs) have transformed the travel industry over the last few decades. According to research by the Pacific Asia Travel Association (PATA), OTAs such as Booking.com, Expedia and Trip.com, have captured about 40% of the global travel market.

Are you looking to increase the number of bookings and improve the quality of reviews for your tour or activity business? It all starts with capturing memories of your customers.

In a previous Fotaflo blog, we discussed the one photo every tour and activity guest wants. Do you know what it is? It’s a posed, intentional photo where you can clearly see your guests’ smiling and the amazing emotions they felt during their experience. 

Are you looking to dramatically increase your guests’s perceived value of your service and differentiate your tour or activity business from its competitors? Your photo marketing strategy is crucial. Here’s how you can realize significant benefits that improve profitability and enhance the guest experience, simply by offering photos as a service - rather than using guest smartphones to take photos.